Question 1

Are your products vegan?

Accepted Answer

Yes! We are cruelty free and vegan friendly. Our wax melts, candles and gifts are made using 100% eco soy wax, cruelty free fragrance oils and high quality ingreidents.    Highly scented, carefully hand poured and last up to 2 weeks.

Question 2

Are your products safe to use?

Accepted Answer

Absolutely. We are CLP Complient and fully insured.

Question 3

Where is my order?

Accepted Answer

All orders take up to 10 business days to process and ship. We try our hardest to get your orders out as soon as possible! Once an order is placed, you should receive an email confirmation as well as a dispatch email with tracking once the item has been posted out.    If an item is being dipstached outside of the UK, shipping may vary but we use tracking and the fastest possible service to ensure you receive your items as soon as possible.

Question 4

What is a wax melt and how do I use them?

Accepted Answer

A wax melt is a mini scented piece of wax designed to heat gently and release stunning fragrance.   Easy to use! Simply place the wax melt into your wax warmer/burner, light your tealight and let the wax slowly melt away releasing the fragrance into your home.    Perfectly fine to use in electric burners also!

Question 5

Can I return an item if I don't like it?

Accepted Answer

At the moment, we are not accepting returns or exchanges due to COVID 19. If they're is any problems, please message us and we can discuss further.

FAQ